Privacy Policy

This privacy policy applies only to the information collected through our website and does not include policy for information collected offline.

By using our website you consent to our privacy policy.

Grants of Speyside are committed to ensuring that your privacy is protected. Should we ask you to provide information which you can be identified with when using this website then you can be assured that it is to be used only in accordance with this privacy statement. Grants of Speyside may change this policy from time to time in order to keep up with new legislation and technology. These updates will be published on this page and you should check it regularly to ensure you are satisfied with changes we make. This policy is effective from 01/06/2013.

What Information Will We Collect? 
We collect information when you register on our website, participate in surveys, subscribe to our newsletter or place an order. When registering or placing an order on the site you may be asked to enter your name, e-mail address, contact number, address or payment information.

What is Your Information Used For? 
Any of the information collected from you may be used for the following reasons:

  • Processing your order transaction and send you email updates relating to your order status.
  • To send you promotional emails about products, offers and other information that we think you may find of interest.
  • To improve the customer service experience ñ your information helps us to respond to your request and support requirements in a personalised manner as well as personalise your shopping experience.
  • Internal record keeping.
  • To improve our websites and our products and services.

Protecting Your Information
Grants of Speyside are committed to ensuring that your information is secure. In order to prevent any unauthorised access of disclosure of your information, we have physical, electronic and managerial procedures in place to secure the information we collect online. We do not store any financial/card/payment details after your transaction is complete. Grants of Speyside are also 100% compliant with the Financial Services Regulation. 

Cookies
This website uses cookies to collect data about visitors and it analyse the level of traffic the website  receives. This information is important to us as it helps us to better understand customer interest and helps us to improve our website. Everytime you visit our website, files called cookies are downloaded to your computer or wireless device. These cookies store very small amounts of data but do not store any personal information, it only stores data about traffic. The file helps the website to recognise your computer/device the next time you visit. Cookies can help us to remember your preferences, and even also allow us to recommend content that we think you may be interested in. We do not sell, give or trade in any of the data that cookies store to any third parties. 

Block/Refuse Cookies: Web browsers allow you to block or refuse cookies and some will even alert you before one is placed on your computer/device. Removing and blocking cookies is a very simple process but does vary depending on the web browser you use. We have instructions for customers that would like cookies blocked or removed, if you would like assistance with this please contact our team who can guide and direct you through the process.
Third Parties
We do not sell, trade or exchange your personal information to outside parties. This does not include trusted third parties that assist us in the operation of the website and conducting our business operations. In these cases, these parties have agreed to keep this information strictly confidential. We may release information  if we believe that it is required in order to comply with the law, enforce website policy, protect our rights or the rights of others property or safety.
Links to Other Websites
Our website contains links to other websites which we believe may be of interest to you. We do not have any control over these sites so once you leave our site we cannot be held responsible for the protection and privacy of any information which you provide on these sites. This privacy statement is not governed on any other website apart from this one. You should exercise caution and read the privacy statement of any other website you visit.

To contact us regarding our privacy policy then please use the details below.

Grants of Speyside
Unit 6, Strathspey Industrial Estate
Grantown-on-Spey
Highlands
PH26 3NB
01479 873 900
info@grantsofspeyside.co.uk